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Refund Policies

We understand that events may occur beyond our control. Therefore, we provide refunds upon request under the following conditions:

  • Your order has been canceled prior to prescription being sent to the pharmacy.
  • We are unable to provide a treatment for your condition.
  • Any other refund request not meeting these requirements will be considered at the discretion of our medical providers. Emails should be directed to provider@thecaremd.com



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